Careers

Career Opportunities at Scholar
Career Opportunites at Scholar Web Services

Careers at Scholar

Scholar is a technically led Infrastructure as a Service (IaaS) and Managed Service Provider (MSP) based in Bournemouth UK; providing hosting and IT infrastructure solutions to businesses both in the UK and internationally.

With a close knit technical and customer services team, we deliver responsive and senior technical services to our clients running complex and business critical workloads and systems.

We have a strong management team, coupled with an experienced engineering team, allowing us to work with clients from the start of their infrastructure planning process, to plan out the systems architecture, through to provisioning and ongoing management.

If you think you have what it takes to join a growing and progressive business, why not get in touch. Our latest vacancies are below and we’re always interested to hear from you. Email your details and CV to careers@scholarwebservices.com or call 0845 5272 992 to speak to a member of our team.

Current Opportunities…

Job Position: Key Account Manager

Reporting into: Client Services Director

Salary: DOE

Job Description:

Scholar is a technically led Infrastructure as a Service (IaaS) and Managed Services Provider (MSP), providing Colocation, Connectivity, Cloud Hosting and Managed Infrastructure Services to clients both in the UK and internationally.

The role of the Key Account Manager is to ensure clients get an impeccable customer service; by working closely with the Scholar operational and management teams, to deliver expert advice, guidance and support to clients and key stakeholders. You will be working at a strategic level with clients, to understand their business requirements, ensuring the infrastructure and management services continue to meet the needs of the business and be able to identify appropriate opportunities to introduce and cross-sell other Scholar products and services.

You will be dividing your time between managing existing key accounts and new business generation. We will agree new business targets with you, which you will be responsible for implementing an affective new business strategy, to ensure you are able to achieve these targets. You will be fully supported by the team to help you achieve these, but ultimately you will be taking the lead on hitting your set targets for the year. The targets are typically set annually to allow for longer life cycles typically seen in the industry.

You will be reporting into the Client Services Director and supporting on key client accounts, as well as helping to deliver the sales and marketing strategy to achieve new business revenue targets. You will be working closely with the senior management and operations teams, to ensure that the company is well presented at all times and each accounts is run efficiently.

Experience and core skills required for the role:

  • Excellent communication skills (written, face-to-face and presentation)
  • Tenacity and Can-Do approach to problem solving and hitting business goals
  • Understanding the cloud industry and key competitors
  • Ability to identify and generate sales for existing client accounts, as well as new business opportunities
  • Building and managing new business pipelines and proven track record of hitting new business targets
  • Develop and maintain strategic relationships with clients and key stakeholders
  • Work collaboratively with operational staff to deliver client projects and support requirements efficiently and in line with SLA.
  • Excellent multi-tasking and prioritisation skills, with the ability to work on multiple projects and accounts to consistently deliver excellent client experience and service.
  • Revenue and resource planning and forecasting
  • Positive and friendly mannerism and management style

Desirable experience:

  • Experience of working in an ISP environment and/or high uptime cloud infrastructure support environment
  • Familiarity with Public Cloud Platforms, such as AWS
  • Familiarity with virtualisation concepts and platforms, primarily VMware.
  • Familiarity with connectivity, cloud and datacentre services
  • Understanding of automation and DevOps concepts

Training and mentoring will be given as a part of your induction. You will spend time with our core departments to understand the different elements of the business. In return we need someone with the tenacity to learn new skills and work with the core departments to deliver an excellent service to our clients and new business prospects.

Job Position: Systems Engineer

Reporting into: Technical Director

Salary: DOE

Job Description:

Scholar is a technically led Infrastructure as a Service (IaaS) and Managed Services Provider (MSP), providing Colocation, Connectivity, Cloud Hosting and Managed Infrastructure Services to clients both in the UK and internationally.

The Systems Engineer role will working as part of the senior systems engineering team, and will be responsible for provisioning, installation/configuration, operation, and maintenance of client and Scholar systems hardware, software and related infrastructure.

You will be responsible for helping to manage Scholar’s busy Support Desk, ensuring all tickets are responded to within SLA and liaise with different members of the team to schedule and troubleshoot client support issues and tasks. The role will also include working with the technical team on various support tasks, projects and internal system administration tasks. You will be working on internal and customer facing systems, which include high profile clients with 24/7 business critical infrastructure.

The role will be structured but varied and Scholar is looking for an individual with passion for new technology, an impeccable attention to detail and the drive to continually develop their technical skills.

Experience of the following technologies and skills are mandatory:

  • Web and Database Server stacks (Linux, Apache, Nginx, MySQL, PHP)
  • Linux Administration & Scripting experience with Open Source technologies
  • Revision Control Systems such as Git and SVN
  • Network Experience – Familiarity of Firewalls, Load Balancers
  • Experience with Internet technologies – DNS, IP Addressing Schemes
  • Fundamental understanding of networking and the TCP/IP stack
  • Experience with working with high uptime and 24/7 critical business infrastructure
  • Experience with virtualisation platforms, including VMware and KVM

Experience of the following technologies are highly desirable:

  • Familiarity with Cloud Platforms, such as AWS
  • Familiarity with networking hardware, specifically Cisco
  • Familiarity with storage arrays and RAID
  • Any experience of automation and DevOps

In return Scholar offers a progressive and varied role. You will be working with a range of different technologies and you will be part of the team managing Scholar’s Network and other services. You will be part of an on call rota for Managed Services clients, which is shared amongst the technical team.

You’ll be primarily office based, but will have opportunity to travel to Scholar’s colocation datacentres to carry out maintenances and install new infrastructure.