Due to the high-uptime services the company delivered it was imperative to have their cloud infrastructure built securely, with high levels of resilience to mitigate any down-time issues effecting production services. The company’s development team utilised Continuous Integration (CI) pipelines for their deployments, which required senior DevOps engineers to form part of the managed service offering. Due to the services the company delivered, the peak times across hundreds of cab operators for bookings were evenings, early morning, weekends, as well as seasonal spikes. From their Managed Service Provider (MSP) they required a responsive and agile team of engineers to respond to any issues, which could cause service disruption for the application users and their partners.
We proposed our Managed Plus Service Plan, which delivered proactive management and monitoring of their large, multi-availability zone, AWS Cloud infrastructure environment. The Managed Plus Plan offered ‘out of hour’s emergency response’ for issues effecting production services, as well as proactive management and monitoring of their large AWS cloud infrastructure estate; including periodic and emergency security patching. Key features of the environment and managed service included:
- Multiple Availability Zones (AZ’s) for resilience
- The system was architected to be load balanced; allowing for patching and maintenance to take place without service disruption, as well as automatic failover of services in the event of a VM(s) failure or issue.
- We supported their CI pipelines, to ensure any issues blocking deployments could be quickly resolved.
- Proactively monitored and managed compute resources to ensure continued high-performance of the applications services during changes, deployments and peak usage periods.
The application has continued to be developed and scaled over the years to meet the growing demands and usage of the cab comparison services.
“Scholar has a solid team of engineers who maintain our cloud infrastructure environment. It was a seamless transition with Scholar taking over our AWS environment and they brought a senior skill-set to our technical resources. They are a friendly team to deal with; both at an account management and technical level, which makes working with easy and fluid. We look forward to working with Scholar for many more years to come.”
Cloud Managed Service